• With our solutions, you will:
  • Slash your utilty bills or be energy independent
  • Conserve water and save a fortune
  • Make your home greener and more comfortable!
  • Protect our environment and act on climate change!

Track My Order

If you are a registered cusomer, log in and you can view your order status on the "My Orders" tab under My Account. The URL link included in the email order confirmation notice will take you straight there.

If you used Paypal Express checkout you can enter your order number and verification details in Track My Order to see your current order status

If you require further assistance you should call our Customer Service team on 1300 366 644.

What do the order statuses mean?

Order being processed Your order is being processed.
Order partially shipped At least one item within your order has been dispatched for delivery where multiple items have been ordered.
Shipped All items within your order have been dispatched for delivery.
Order completed Your order has been completed.
Partially delivered At least one item within your order has been delivered where multiple items have been ordered.
Delivered All items within your order have been delivered.
Cancelled Your order has been cancelled.
Returned An item(s) has been returned.