G-Store Malvern East

4.7

Based on 184 reviews

G-Store Malvern East

4.7

Evelyn Esdaile

06:40 29 Nov 23

Our second Tesla Powerwall was installed today and once again the whole process went very smoothly. We were not expecting it to be installed today but Melbourne’s... inclement weather meant the electricians couldn’t install solar panels so they installed our battery instead.Everyone involved from Greg at G-Store to electricians Ken, Luke and their co-workers were very professional.When we advised Greg we would like a second Powerwall, the quote came through the next morning.Very neat job again and we would have no problems recommending G-Store to anyone wanting energy efficient products.read more

Oliver Waghorn

08:55 23 Nov 23

My second experience with G-Store and this one was just as good! The team at G-Store were so easy to deal with and very quick to respond with their quotes. The install... team were great and stuck around to make sure that the technology worked perfectly.read more

Mark Ridgway

04:11 15 Nov 23

Magnificent service! I was just beginning to explore solar, battery, aircon and hot water heat pumps when my current 28 yr old gas hot water system died. I asked if they... could do something within the next two or three weeks and the job was finished in two days. We are so pleased, smelling a lot sweeter and love the new Reclaim CO2 system. Thanks so much G-Store. More work coming your way.read more

Ian Symons

02:04 15 Nov 23

We decided to add additional PV capacity to our existing system and the folk at G-store were very helpful explaining the options available. A detailed quote for our... selected option came the next day. I completed and returned the acceptance and was contacted to arrange an installation date on the same day. That was just two weeks ago. Our new system was installed on Monday by G-Store's nominated contractor who arrived on time, completed the job and left no trace - other than the new panels on the roof. Now waiting the Inspector to turn the new system on.A thoroughly professional and efficient provider.Thankyou to Greg McCann and his team of people.read more

Nick Frampton

08:20 14 Nov 23

My recent experience with G-Store Malvern East, specifically with Matt, was exceptional. Right from the start, they provided a fantastic price for the Powerwall... installation. Matt's communication was not only quick but also thorough, ensuring a smooth process from beginning to end.The installation itself was effortless, and the team left the area tidy and secure, even taking the extra step to lock the garage door after completing the job. G-Store Malvern East's commitment to great service, competitive pricing, and attention to detail makes them my top recommendation for anyone considering a Powerwall installation. Kudos to Matt and the entire team for their outstanding work!read more

Mark Renshaw

05:10 05 Nov 23

Can recommend without hesitation. Alexey was great. Navigated the rebates for us and made sure the scheduling of the install met our specific needs. Long story but we... needed a 100% guaranteed install date weeks in advance and it was installed exactly as promised.Unfortunately not everything in life goes exactly to plan and we identified some minor issues post install. Stuff happens, but what can't be faulted was the prompt response by both Alexey and the installers to sort things out. Again, long story short, very happy with the outcome. The installers clearly take pride in their work which is shown by the neat install. See photos. Did I mention the Heat Pump is awesome?Thank you Alexey and team! 👍read more

R & A Carolane

03:21 01 Nov 23

Great service, were very responsive and helpful in getting our old gas hot water system replaced with a new iStore when our gas system suddenly died. Will definitely be... using G-Store again!read more

Ross Elliott

05:32 03 Oct 23

I have had an awesome experience with G-Store installing solar panels and Tesla Powerwall system in a fairly remote location at Fish Creek, South Gippsland. The install... team were mindful of my aesthetic requirements on a new build and did an extremely neat and efficient job, arrived on time, cleaned up and removed all rubbish afterwards. A1 job and would recommend them to any prospect.read more

John Kay

23:39 27 Sep 23

Recently had a sunpower/enphase system installed by GStore. The whole team from start to finish were great to deal with, no question or query was an issue. The quality... of install was also amazing!Happy to recommend the team to anyone looking up install or upgrade.read more

Rich Nan

01:45 10 Sep 23

Positive reviews must be fake. C'mon.If something goes wrong with your installation, Good Luck!'It's covered under warranty' is all the help you'll get. They won't do... anything else after they've got your money.I highly advise to think twice, have a look at the negative/low reviews here and select a more reputable service provider.read more

Benjamin Young

01:09 02 Sep 23

The team have done a great job installing a Powerwall. Matt was excellent in explaining everything on the initial call. The installers onsite also communicated... everything well and have done a nice install. Would recommendread more

Raj Mishra

04:49 01 Sep 23

Glad to engage G-Store to upgrade my Gas Hot Water to Heat Pump Hot Water. The team at G-Store was easy to deal. Their choice Plumber & Sparky who did the actual work... on-site were equally good - they explained what they were doing and took care to ensure power and water supply were restored quickly. Explained how the Heat Pump system works. Cleaned up the place before leaving.A shout out to Alexey for his kind patience and with his clear & concise answer to my questions that put me at ease, knowing the work will be managed by a team of good and trustworthy people. Thanks G-Store !read more

Hartley Peter

02:34 24 Aug 23

We had solar panels installed many years ago and five years ago we installed more panels and a battery. We asked G-Store to remove and replace our old panels with new... ones. The operation was more complicated than it sounds, as we could not overload the existing inverter. G-Store found a very satisfactory solution, which involved the addition of a second inverter. The costs were carefully itemised and explained to us. Their installers did a marvellous job of installation, they were clean and tidy and thorough with the job. We highly recommend G-Store for quality advice, installation of solar panels and batteries.read more

Stuart Raetz

02:36 23 Aug 23

We bought a Reclaim Heat Pump from G Store. It was installed in May 2022 by G Store contractors. In doing so the installation team managed to disconnect our heating AND... cooling. The heating was reconnected on the day of installation following an unpleasant interaction with the plumber who actually tried to charge me to reconnect. After not having any cooling for summer 22-23 and chasing G Store for six months they finally sent a professional out who confirmed what had happened in the original installation and fixed it for usread more

Pete Harris

07:35 08 Aug 23

I originally approached G-Store to talk about heat pump hot water, but after learning that the battery rebate was about to finish, I started looking into installing a... battery early (originally intended to do it next year). I spent several weeks studying the various options before working out what I wanted. I approached several suppliers, including G-Store (one of whom just stopped returning my calls and messages). Greg spent a lot of time explaining differences between the various systems I was looking at. The installation guys were also really professional and left the place clean and tidy. I knew Tesla had a good reputation, but I was a little sceptical at first, but those guys have done their homework. Having had it working for a few months, it works better than I had expected. My only surprise is that the Tesla Powerwall doesn't support 5GHz WiFi... no big deal.read more

Nicole Dawson

03:10 08 Aug 23

The team at Warragul G-Store have been fantastic to deal with in installing our first Solar system. Happy to answer any questions we had and always prompt with... communication whenever needed.Highly recommend.read more

Mario Xerri

08:04 24 Jun 23

Pre sale assistance was great. Made it very easy to make a decision. Post sale equally helpful. Full of helpful suggestions. Liaised with my electrician post... installation who wasn't able to attend on the day. Great people with good personalities and a pleasure to deal with through the whole processread more

Mathew Humphreys

01:53 21 Jun 23

My old electric water heater was bleeding me dry so I did quite a bit of research and found a heat pump would be a suitable replacement.I called around before... eventually going with G-star. From my 1st phone call Alexey was informative, honest and gave me the best quote by far for my reclaim heat pump.Lauren was attentive and made sure I was supported in applying for the rebates from start to finishDavid and co were on-time and professional and despite the rain, took the time to make sure the installation was perfect. Its been almost a month and I am seeing a HUGE drop in my electricity usage.Pump is near silent and hot water is plentiful and consistent. Extremely happy with our purchase! Thanks G-storeread more

Owen

02:35 17 Jun 23

G-Store are fantastic.They were always prompt in answering questions we had during the pre-quote, quote and job. Every step of the way we knew where we stood and what... to expect. We are planning on using them again for future work and highly recommend their services.During my initial call to them I had many questions regarding heat pumps and they were fantastically helpful. Even prior to us even arranging a quote! I spent a good 20 minutes on the phone with Alexey and he provided me information that I had not found elsewhere. He even provided information that other competitors had not mentioned which were very beneficial to us.read more

Paul Griffin

05:13 15 Jun 23

We have just had our heat pump installed. Brendon White and his team were very professional from beginning including after sales service. They made the whole process... hassle free.read more

Asharam Ex

03:12 01 Jun 23

When adding more panels to our roof we had no qualms about contacting G-Store who did our original install. As before they quoted promptly and the installation followed... soon there after. Their installation team always communicate well and turn up at the agreed times with excellent quality job.read more

Terry Orfan

09:44 31 May 23

Exemplary Green Energy SolutionsG-Store delivered a flawless installation of our 33kW SunPower Enphase Solar System and three Teslas. The team, led by Matt, was... professional, informative, and always available to address any queries.The installers were punctual, considerate, and impressively tidy. G-Store made our transition to sustainable energy a seamless, enjoyable experience. Their professionalism and commitment to excellence is unrivalled. Highly recommended!read more

Terry Orfan

09:44 31 May 23

Jason Renshaw

06:48 29 May 23

Ordered a system for my parents from G-STORE. The whole process was seamless and they were a wonderful company to deal with from ordering, getting rebates, organising... installation and giving the necessary follow up after sale. A lot of companies would ignore you once they received their cash but not these guys. Absolutely amazing. Thank you so much.read more

Richard Pearson

03:42 26 May 23

G Store have been very good to deal with. I will have no hesitation to recommend this company to all of my friends.G Store have installed high quality Solar panels, new... hot water service with heat pump, a Tesla battery system, and replaced my ducted heating with reverse cycle ducted heating and cooling. All installations were done at the times they were booked, and done to my complete satisfaction. Every trades person was very friendly, courteous, tidy and efficient.read more

Rebecca Simandjuntak

00:52 18 May 23

Great customer service, from before and after sale. Efficient and timely installation, and prompt answers to my numerous questions. Highly recommended. Thanks Brendan... and Loren, and also installation team.read more

Stephen Molnar

03:57 17 May 23

We just made a smooth and happy transition from gas to electricity. We used G-Store to purchase and install a Hot Water heat pump and a Ducted Reverse Cycle Air... Conditiong System. Thanks to Brendan and Scott for their advice and expertise in product selection. Also thanks to the quality installers that took great care with our old home.read more

Nicholas Hobbs

10:39 16 May 23

I initially asked G Store to quote on a new heat pump hot water service as part of the planning for a renovation. They offered good advice and a very competitive... price.My old hot water service then died before I planned to commence the renovation. I called G Store and they arranged the install within 2 days. The install team were friendly and professional, and I am a very grateful and happy customer.read more

Peter Wong

07:54 15 May 23

Very happy with the hassle-free installation of the system, from quote to go. G-Store was one of two providers that actually had someone come to review the site before... quoting (the rest only quoted from Google Map views). Ray, the sales person, was very helpful in explaining the many options available, as well as how to apply for the government rebates. Installation was very smooth. The team was on time and professional, and completed the installation in one day. Luke, the installer, was especially helpful with the setting up of the Fronius app to monitor the system. I was most impressed that two days after installation, G-Store had the auditing inspector come out to certify the system, and it became fully operational. With so many solar providers out there, G-Store comes across as professional, reliable and competent.read more

Don Galagedera

02:17 10 May 23

Excellent job done. Very professional in their work. Great communication and on time. Installed 315lt heap pump with compressor on the wall. The electrician hid cables... very well. Job was done less than 24 hours of me accepting the quotation. Alexey was my contact and was always willing to patiently explain and answer my questions. Good job done guys. Thank you.read more