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Awards & Accreditations

CI-Premium-Installer-2024

G-Store Malvern East

4.7

Based on 200 reviews

G-Store Malvern East

4.7

Gary ORAM

08:12 10 Mar 24

I have been thinking of going solar for the past few months and doing a bit of research. I found a store just around the corner from me. G STORE in Malvern East that... sounded pretty good going by reviews only to find out that have now gone into liquidation on Friday the 08/03/2024 so looks like back to the drawing board.read more

Stuart Raetz

01:06 29 Feb 24

My partner bought a Reclaim Heat Pump from G Store. It was installed in May 2022 at our home by G Store contractors. In doing so the installation team managed to... disconnect our heating AND cooling. The heating was reconnected on the day of installation following an unpleasant interaction with the plumber who actually tried to charge me to reconnect.We subsequently didn’t have any cooling for Summer 22-23. We had to chase G Store to address the issue. The issue was rectified once we finally reached G Store following several attempts. There was no acknowledgement or any admission of inconvenience by G Store until I wrote a review (which has since been updated following G Stores response below)read more

David Hicks

07:38 14 Feb 24

Extremely poor customer service. Never once returned phone calls despite leaving several (5) messages and being told the "appropriate person" would call back. Three... weeks and still waiting!read more

John Bentham

01:59 14 Feb 24

I have been attempting to contact GStore regarding an upcoming installation but I can't reach anyone. I am very concerned that they may have gone into liquidation. Does... anyone have any information on this.read more

richard king

23:07 31 Jan 24

This is the third time I have used G store for my solar panel needs , the fact that I have used them three times says it all about this company , the sales advice , the... service , their great prices , on time and professional installation makes it easy for me to write a great review. If the need arises I will use them again , I’m 100% sure of thatread more

chris toutoglou

02:07 31 Jan 24

The G-STORE team where fantastic to deal with , so professional and easy to work with.very happy with my TESLA battery and solar panelsthanks G-STORE.

Adam Raj

12:52 27 Jan 24

Gstore was fantastic from start to finish. I was looking for someone to install an aircon system in my rental and needed someone who would give me a reasonable but fair... quote and a terrific install to match.Ezra and the team were great with their communication and recommendations and made the whole process very easy and very efficient.Would highly recommend them to anyone. 10/10.read more

Heather Baldwin

04:06 20 Jan 24

G-Store are a really great bunch of people, friendly, helpful and super easy to deal with, the quote for my split system came quickly, the installation was arranged just... as quick and easy. Very respectful installers, took their boots off at the front door without being asked to, even though I said don't worry about it.. The after support when I couldn't get the wifi set up, priceless! Thanks guys keep up the great work. I would definitely purchase from G-Store again.read more

J Burbidge

04:04 17 Jan 24

GStore and their contractors provide high quality products and installations. I had my solar battery installed in October 2023 and it works beautifully. I had already... had my solar panels installed by GStore in November 2019 and was happy to trust them again with this subsequent battery set-up. They did the installation with efficiency and professionalism. I also had an electric heat-pump hot water system installed by GStore in August 2023 and that transition from the gas HWS has also been seamless. Both installations have since been successfully audited for safety and installation compliance. I highly recommend GStore for their products and services.read more

Sam Schwarz

23:14 12 Jan 24

Huge thanks to Rob and the wonderfully quick turn around time to replace a faulty Envoy under warranty. All sorted in 4 days, no fuss, thanks G-Store.

Greg Candy

02:38 20 Dec 23

G Store was very prompt with providing our quotation and were very helpful with answers to my many questions. The installation was carried our on the date and time... promised and to my complete satisfaction. The installers were very helpful and pleasant to deal with. The HWS works very well. Highly recommended.read more

Rob Butler

22:42 19 Dec 23

Fantastic experience start to finish. No hard sell just explanationof quality components used. Install of system completed in one day by very professional team. So... happy I chose G-Store.read more

Marcus van Heijst

10:08 18 Dec 23

We spoke to several solar system suppliers.We found G-Store the most professional. They took their time to explain the options after considering our situation... carefully. Their pricing was competitive. Their installation contractor was amazing! Great communication and a very tidy installation.Post sale service was also very good.Highly recommended supplier!read more

Michelle Stevenson

03:54 15 Dec 23

We went with G-Store based on the reviews on Google and we are glad we did. Right from the get go Scott Manger helped us through the process of choosing the right... refrigerated cooling and heating system for our place. We have a complicated setup and Scott came out for site inspections to make sure the details were right. The service and quality of work is top notch. We highly recommend G-Store.read more

Evelyn Esdaile

06:40 29 Nov 23

Our second Tesla Powerwall was installed today and once again the whole process went very smoothly. We were not expecting it to be installed today but Melbourne’s... inclement weather meant the electricians couldn’t install solar panels so they installed our battery instead.Everyone involved from Greg at G-Store to electricians Ken, Luke and their co-workers were very professional.When we advised Greg we would like a second Powerwall, the quote came through the next morning.Very neat job again and we would have no problems recommending G-Store to anyone wanting energy efficient products.read more

Oliver Waghorn

08:55 23 Nov 23

My second experience with G-Store and this one was just as good! The team at G-Store were so easy to deal with and very quick to respond with their quotes. The install... team were great and stuck around to make sure that the technology worked perfectly.read more

Mark Ridgway

04:11 15 Nov 23

Magnificent service! I was just beginning to explore solar, battery, aircon and hot water heat pumps when my current 28 yr old gas hot water system died. I asked if they... could do something within the next two or three weeks and the job was finished in two days. We are so pleased, smelling a lot sweeter and love the new Reclaim CO2 system. Thanks so much G-Store. More work coming your way.read more

Ian Symons

02:04 15 Nov 23

We decided to add additional PV capacity to our existing system and the folk at G-store were very helpful explaining the options available. A detailed quote for our... selected option came the next day. I completed and returned the acceptance and was contacted to arrange an installation date on the same day. That was just two weeks ago. Our new system was installed on Monday by G-Store's nominated contractor who arrived on time, completed the job and left no trace - other than the new panels on the roof. Now waiting the Inspector to turn the new system on.A thoroughly professional and efficient provider.Thankyou to Greg McCann and his team of people.read more

Nick Frampton

08:20 14 Nov 23

My recent experience with G-Store Malvern East, specifically with Matt, was exceptional. Right from the start, they provided a fantastic price for the Powerwall... installation. Matt's communication was not only quick but also thorough, ensuring a smooth process from beginning to end.The installation itself was effortless, and the team left the area tidy and secure, even taking the extra step to lock the garage door after completing the job. G-Store Malvern East's commitment to great service, competitive pricing, and attention to detail makes them my top recommendation for anyone considering a Powerwall installation. Kudos to Matt and the entire team for their outstanding work!read more

Mark Renshaw

05:10 05 Nov 23

Can recommend without hesitation. Alexey was great. Navigated the rebates for us and made sure the scheduling of the install met our specific needs. Long story but we... needed a 100% guaranteed install date weeks in advance and it was installed exactly as promised.Unfortunately not everything in life goes exactly to plan and we identified some minor issues post install. Stuff happens, but what can't be faulted was the prompt response by both Alexey and the installers to sort things out. Again, long story short, very happy with the outcome. The installers clearly take pride in their work which is shown by the neat install. See photos. Did I mention the Heat Pump is awesome?Thank you Alexey and team! 👍read more

R & A Carolane

03:21 01 Nov 23

Great service, were very responsive and helpful in getting our old gas hot water system replaced with a new iStore when our gas system suddenly died. Will definitely be... using G-Store again!read more

Ross Elliott

05:32 03 Oct 23

I have had an awesome experience with G-Store installing solar panels and Tesla Powerwall system in a fairly remote location at Fish Creek, South Gippsland. The install... team were mindful of my aesthetic requirements on a new build and did an extremely neat and efficient job, arrived on time, cleaned up and removed all rubbish afterwards. A1 job and would recommend them to any prospect.read more

John Kay

23:39 27 Sep 23

Recently had a sunpower/enphase system installed by GStore. The whole team from start to finish were great to deal with, no question or query was an issue. The quality... of install was also amazing!Happy to recommend the team to anyone looking up install or upgrade.read more

Rich Nan

01:45 10 Sep 23

Positive reviews must be fake. C'mon.If something goes wrong with your installation, Good Luck!'It's covered under warranty' is all the help you'll get. They won't do... anything else after they've got your money.I highly advise to think twice, have a look at the negative/low reviews here and select a more reputable service provider.read more

Benjamin Young

01:09 02 Sep 23

The team have done a great job installing a Powerwall. Matt was excellent in explaining everything on the initial call. The installers onsite also communicated... everything well and have done a nice install. Would recommendread more

Raj Mishra

04:49 01 Sep 23

Glad to engage G-Store to upgrade my Gas Hot Water to Heat Pump Hot Water. The team at G-Store was easy to deal. Their choice Plumber & Sparky who did the actual work... on-site were equally good - they explained what they were doing and took care to ensure power and water supply were restored quickly. Explained how the Heat Pump system works. Cleaned up the place before leaving.A shout out to Alexey for his kind patience and with his clear & concise answer to my questions that put me at ease, knowing the work will be managed by a team of good and trustworthy people. Thanks G-Store !read more

Hartley Peter

02:34 24 Aug 23

We had solar panels installed many years ago and five years ago we installed more panels and a battery. We asked G-Store to remove and replace our old panels with new... ones. The operation was more complicated than it sounds, as we could not overload the existing inverter. G-Store found a very satisfactory solution, which involved the addition of a second inverter. The costs were carefully itemised and explained to us. Their installers did a marvellous job of installation, they were clean and tidy and thorough with the job. We highly recommend G-Store for quality advice, installation of solar panels and batteries.read more

Pete Harris

07:35 08 Aug 23

I originally approached G-Store to talk about heat pump hot water, but after learning that the battery rebate was about to finish, I started looking into installing a... battery early (originally intended to do it next year). I spent several weeks studying the various options before working out what I wanted. I approached several suppliers, including G-Store (one of whom just stopped returning my calls and messages). Greg spent a lot of time explaining differences between the various systems I was looking at. The installation guys were also really professional and left the place clean and tidy. I knew Tesla had a good reputation, but I was a little sceptical at first, but those guys have done their homework. Having had it working for a few months, it works better than I had expected. My only surprise is that the Tesla Powerwall doesn't support 5GHz WiFi... no big deal.read more

Nicole Dawson

03:10 08 Aug 23

The team at Warragul G-Store have been fantastic to deal with in installing our first Solar system. Happy to answer any questions we had and always prompt with... communication whenever needed.Highly recommend.read more

Mario Xerri

08:04 24 Jun 23

Pre sale assistance was great. Made it very easy to make a decision. Post sale equally helpful. Full of helpful suggestions. Liaised with my electrician post... installation who wasn't able to attend on the day. Great people with good personalities and a pleasure to deal with through the whole processread more

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