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Here are stories of our happy and satisfied clients
Firstly your professional approach to your job as a company representative was most pleasing, no hard sales pitch, no trying to over provide. After our quotation we had some issues as living in a body corporate and one of the committee wanting every bit of information. You attended to this, supplying all the technical specifications and even came and took extra photos which you supplied without delay. We were most grateful for that as the committee only meets every second month and we needed approval to obtain the higher government rebate. The date you said the installation would be was exact and your team of installers were equally proficient and explained how the system operated and supported what a good system it was. I have no hesitation in recommending you and G-Store to any prospective customers.
TERRY, PATTERSON LAKES, VICTORIA
Just a short note to thank all the staff for their help with our Grow Wall vertical garden, it looks amazing as you can see below…
SUE, CROYDON, VICTORIA
Thank you so much you have helped us heaps and have been fantastic
DANNY, NARRANDERA, NSW
Great prices and great service. They exceeded my expectations when Dale took photos of the unit and emailed them to me so I could claim my cashback. All communications were very quick. Glad to see an Australian business that understands how the online shopping experience should operate!!
Thanks for your help. You are simply great. You always help me when I need you. That’s the best marketing strategy you have in place. Keep it up. Robert and Richard from Hydronic Heating are also very helpful. Thanks for introducing them to me.
JOHN, CAMBERWELL, VICTORIA
Thanks guys for the fantastic service : I’m really impressed.
JOHN, WEST LAKES
I was just after a couple of water tank filters but needed them urgently (because I should have change it years ago). Ordered them on a Sunday and received them on the Tuesday. Couldn’t be better! Got the treatment of a big order when it wasn’t. I will definitely come back next time. Thanks
I have just received a new tank from you. It is a replacement for one from Domm tanks. I cant thank you all enough for the replacement. I had great service right from the word go. Thank you Megan for all your help to. I would also like to say that the delivery man was most helpful and kind and turned up dead on time. Once again thank you for such a good service and I hope to have many years using the new tank.
Just ordered a Bosch Hot Water System from you yesterday and it has been delivered already, one day later. So impressed with your service. Thank you.
DENISE, CORONET BAY, VICTORIA
Dear G-Store People I am writing to thank you for the extraordinarily good value and quality of service you provided in the course of my recent purchase of a Braemar TH420 central heating unit. Your price for the unit was the most competitive in the market and the process of shipping to NSW was flawless in its efficiency (and inexpensive). I also appreciated your personal attention – in ‘phoning me to ensure that the correct unit was shipped. The end result is that, in the midst of a cold winter, our home is once again warm. I would recommend anyone looking to purchase a heating unit to do so through G-Store. The unit was installed, in Sydney, by the excellent John Montgomery. Having paid the installation fee, I was still around $1,000 better off than I would have been if i had not purchased the heating unit though G-Store. Thanks.
Dion and the teams are fantastic. best service with good product and prices. Recommend to everyone.
TONY, MERNDA, VICTORIA
Just wanted to say thanks for the great customer service. My Atlantis Gro Wall arrived very quickly and in great condition.
We are very satisfied with G-Store’s service. You have been helpful, professional and a pleasure to deal with. The plumber you recommended was also a pleasure. He was very professional and friendly. Completed the job perfectly & even helped us with another job. I would use him again if we needed more work and recommend both him & G-Store to people. In fact we have already recommended G-Store to 2 people. Thank you again for all your help
SEAN & REBECCA, SUTHERLAND SHIRE NSW
Many thanks for your help Callum, and your excellent price! Most competitive.
Just wanted to thank you for your service. Recently ordered a hot water system on-line and felt anxious. System arrived in 2 days and has been successfully installed no problem. Your website saved us $1240 and we have exactly what we wanted. Thanks.
MELISSA, TUGGERAH NSW
Elena it arrived ten mins ago… very efficient… tks very much…. I asked the guy to put in the backyard… which he did and refused 20 offered him for doing that… we are impressed and will let your company be known among our friends
This view is already at: http://www.productreview.com.au/r/g-store/873752.html?ref_r=emailViewedItem 5 out of 5, reviewed on Jan 05, 2016, viewed 281 times Yesterday, I shopped around for a hot water unit until 2.00 PM. I could not get a good price and time to install (2-3 days) I wanted. My friend recommended G-Store. I phoned Dion at G-Store and asked for a price and when he could install the unit ( I requested to install by the next day). After he made some phone calls, Dion promised to deliver the unit yesterday afternoon and install by 8.00 AM the following day ( today- 5/1/2016). With my very bad experience with other companies in the past, I was sceptical Dion could keep his promise. By 4.00 PM yesterday, a delivery man brought the unit and 7.50 AM today a plumber came to install the unit….. A GREAT service with a good price.. I wish I could have known G-Store earlier…. Victor Thai Bulleen, Vic 3105
VICTOR THAI, MELBOURNE
Thank you G-Store. I had tried several plumbers and electricians about fixing a pump for our water tank bought at the G-Store many years ago – all told me it was useless and I’d need to buy a new one as it would be too expensive to fix. I rang the G-Store in Malvern to get prices on a new one, but instead, Callum asked why the old one wasn’t working as it was a good model. He diagnosed the fault, and gave me information (in plain non-techie english) allowing me to easily fix the pump myself in about 3 minutes. He cost the store a sale, but made an already happy customer even happier, and more than willing to recommend your store to anyone. Thanks guys – that’s really superior service.
AMANDA BEET, CARNEGIE, VIC
Thought I’d take advantage of the great prices at G-store and ordered a continuous flow water heater. Unfortunately, I then discovered that my gas pipes were not big enough to run this unit. When I phoned and spoke to Dale, he quickly understood the problem and offered to refund my money in total without any hesitation or pressure to buy a different unit. Fantastic service. I will recommend this store to all my friends and will certainly shop here again. Thanks
BILL FORBES, ADELAIDE
Dear Elena Our new heater is now installed and keeping us cosy. Thank you for your excellent service – and your excellent price! Please pass on my thanks also to Dale and Callum.
JOHN, NEWCASTLE NSW
Submitted quote online and the price was very competitive. But the service I must say is the best, confirmed order in the morning and new heater installed by 4pm same day. The installer guys were really great, nothing was a problem for them. Highly recommend G-Store, if I need anything again they will be my first call.
Many thanks Dion. We love the heater and found Rob Barrow’s service to be fantastic.
Mark from G-Store was quickest to respond to my request for a quote and throughout the process was highly responsive and helpful. I ended up with 8 Ben Q panels with Enphase micro inverters at a very competitive price. Installation was very quick – about a week from signing the deal. Installers arrived at the crack of dawn ie about 7am and worked consistently and efficiently to complete in about half a day. They also replaced my old fuse board for a new RCD one, again at an extremely competitive price. I went for high end panels with micro inverters after consulting with Mark about my needs. I am interested in battery storage in the future when this becomes economic and micro inverters will allow me to up-scale the system easily at that point. They also have several efficiency and safety advantages. Throughout, I found Mark not only very knowledgeable but also genuinely enthusiastic about solar power generally and he gave me loads of advice which helped us to decide on our final choice of array. Since installation, about two weeks ago, the array has been pumping out more kWhs than I expected and overall we are very happy with the product and the service we received from G-Store. The other advantage of G-Store for me is that they also sell associated systems such as hot water heat pumps which will allows for a total “joined up” household energy system – very useful for future energy efficiency upgrades.
NEIL MULLENGER, ELTHAM, VICTORIA
When I contacted G-store Solar, Adam provided me with excellent technical information and advice. After several helpful phone calls, I accepted his recommendations and the system he suggested has now been installed. I am pleased with the whole process. It was very professional and helpful, with high quality advice, products and installation. It has been a pleasure, and I thank G-Store Solar for helping me get through the maze that solar panel systems can be. I have no hesitation in recommending them to anyone interested in getting into solar systems for their roof tops.
GRAHAM COOPER, MELBOURNE
After getting quotes from several suppliers of solar PV systems, the quote from Matthew Russell at G-Store was the best, so we decided to go to the store and meet with Matt, he was very easy to work with and the in-store display of panels helped us in deciding on the final system we would purchase. We ordered a 7.68 KW system using 24 LG 320w Black Neon2 panels with Enphase microinverters. On the designated installation date, the installers arrived early and the install was completed by 3:30 that afternoon, very quick considering the extra work required to connect to our 3 Phase supply. I would recommend the G-Store for anyone looking for a Solar PV system.
ALAN, DINGLEY VILLAGE VIC
Hi Elena, You are correct. All is well at the household with the new Aquamax. Works as expected. I still can’t believe that you and Leigh got it all done today! Thanks Elena
Excellent, excellent price & service, these guys are astoundingly good. Placed order, transit from Melbourne to my Sydney digs, all done in 24 hours, you cannot get a pizza home delivery in that time frame, just dazzlingly brilliant.
WILL, SYDNEY NSW
G-Store advised us on a Solar PV system for our house for the budget we outlined and followed through with a competitive quote and very professional and friendly installation. This was a no-hassle and enjoyable transaction! i waited a number of weeks before providing a testimonial to ensure any followup or callbacks could be handled, but I’m happy to say none were required. I highly recommend the team as they are knowledgeable, friendly and competitive.
I found the service and knowledge of G-Store staff [especially Matthew] exemplary. Matthew was so helpful even ringing after the system was installed to tell me the system was outperforming expectations. The installer Cliff was very professional and informative. We did have some hassles to do with the roof pitch, but these were all sorted quickly. The system has been performing beyond expectations. Well done highly recommend G-Store. thanks to all CM